Accessibility Statement
Last updated: September 27, 2026
We want everyone to be able to plan an event with Momento, including people who use a keyboard, a screen reader, magnification or voice control. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA.
The short version
- The whole site works with a keyboard, with a visible focus outline.
- Text and buttons meet WCAG AA colour contrast.
- Meaningful images have text descriptions; decorative ones are hidden from screen readers.
- If anything doesn't work for you, WhatsApp +92 334 222 6328 and we'll help you directly.
1. What we've done
- Keyboard:every link, button and form can be reached with Tab and used with Enter or Space. A “Skip to content” link appears on the first Tab press. The hero slideshow can be controlled with the arrow keys and pauses while it has focus.
- Contrast: our brand orange and WhatsApp green were adjusted so text on them, and them as text, meets the WCAG AA ratio of 4.5:1. Links inside paragraphs are underlined, not shown by colour alone.
- Text alternatives: photos that carry information have descriptive alt text. Purely decorative images are marked so screen readers skip them.
- Forms: every field has a visible label connected to it, required fields are marked, and errors are described in text.
- Clear buttons:buttons say what they do (for example “Free quote on WhatsApp”), and icon-only buttons have a text label for screen readers.
- Motion: if your device is set to reduce motion, slideshows stop auto-playing and animations are turned off.
- Privacy choices:the cookie banner can be used with a keyboard, and “Essential only” is as easy to choose as “Accept all”.
2. How we test
We check key pages with automated WCAG testing (axe-core) and by using them with a keyboard only, at desktop and phone sizes. We fix issues as we find them.
3. Known limitations
- Some older photos uploaded by partner vendors may not have detailed descriptions yet.
- Event videos don't have captions yet. Where a video carries important information, we describe it in text.
- PDF quotes and invoices may not be fully accessible. Ask us and we'll send the details in another format.
4. Get help or report a problem
If something is hard to use, or you need information in a different format, email support@momento.pk or WhatsApp +92 334 222 6328. Tell us the page and what happened. We reply within 5 working days, and we can always take your enquiry by phone or WhatsApp instead of the website.
Questions about this page? Email support@momento.pk or WhatsApp +92 334 222 6328.
