Frequently Asked Questions

Browse by service category — venues, catering, photography, decor and more — or search by your city and event date from the vendor directory.

Vendors are listed across Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar, Hyderabad and more — filter by city on the vendor directory to see who serves your area.

Every vendor carries a verification level — Identity verified, Business verified, or Trusted professional — based on the checks our team has completed. See How Momento protects you for what each level means.

Open their profile and submit a documented enquiry with your event date, city, guest count and any details — the vendor responds directly, and your enquiry stays on record.

No — enquiries don't require signing in. Creating an account is only needed if you want to list a business on Momento.

No — Momento connects you with vendors and helps you document the booking terms, but payment is arranged directly with the vendor. See how protection works for what to confirm before you pay.

Apply from the for vendors page with your business details and service category. Our team reviews every application before a profile goes live.

Most applications are reviewed within a few business days. You can check your application status any time from your vendor dashboard.

Anyone can leave a review on a vendor's profile page. Reviews are moderated by our team before they appear publicly.

Full details are on our Refund Policy page.

Visit our Contact page to reach us by form — we usually reply within a few hours.